Early Bird

Banner maintenance in July

Every scheduled Banner maintenance event for the rest of the month.

By Corey Oxenbury

July 9, 2020

Information Technology Services will perform scheduled maintenance on multiple Banner components this month. Services listed will be unavailable while work is being performed.

• Friday from 8 p.m.-2 a.m.: Banner Admin Pages, Self Service Banner, Banner Document Manager (BDM)/AppXtender and Workflow will be unavailable while the Banner environment is updated to use the Office 365 login.
• July 17, 9 p.m. to July 18, 5 p.m.: Banner Admin Pages, Self Service Banner, BDM/AppXtender and Workflow will be unavailable for a database upgrade.
• July 24 from 5-11 a.m.: DegreeWorks will be unavailable while the application is upgraded.
• July 25 from 5-11 p.m.: Banner Admin Pages, Self Service Banner, BDM/AppXtender, Workflow and DegreeWorks will be unavailable while the firewall is upgraded.

Did you know ITS maintains a status page for all critical services? Visit its.msudenverstatus.com to see the status of any scheduled maintenance or reported outage. You can also subscribe to receive email or text updates as soon as new information is available.

If you have any questions or concerns, please contact the ITS Service Desk at 303-352-7548, submit a ticket through support.msudenver.edu or email support@msudenver.edu from your Metropolitan State University of Denver email account.