Early Bird

Important RAVE Alert updates

Prepare for changes to the Auraria Campus’ emergency-notification system.

By Mark Wilson

September 11, 2019

Beginning Oct. 1, the Auraria Higher Education Campus and Metropolitan State University of Denver RAVE Alerts will no longer include voice-telephony services, also known as text-to-speech phone calls. Users will still receive all critical and timely emergency alerts and information via email and text message.

The decision to discontinue text-to-speech phone-call services was based on the following:

• RAVE Alert messaging is the same across all delivery vectors, so no information is lost.
• Recipients regularly report a preference for email and text message over phone calls.
• Unwanted phone calls have prompted some recipients to opt out of the system entirely, which poses a safety concern.
• The move creates more messaging uniformity across our tri-institutional community.

For campus users who want to retain text-to-speech capabilities, your personal cellphone is capable of reading text messages and emails using text-to-speech accessibility options. Visit the appropriate link below for more information and to enable text-to-speech capability on your device.

• Enable text-to-speech options on iOS.
• Enable text-to-speech options on Android.

To access your RAVE settings, please visit getrave.com, and visit the ITS website for instructions on modifying your RAVE contacts.

RAVE Alerts is the emergency-notification system provider for the Auraria Campus and MSU Denver, and the contract is managed in partnership with AHEC. RAVE Alerts are initiated during an emergency by the Auraria Police Department.