Early Bird

Get process-improvement tips from your peers

On June 12, learn how your fellow Roadrunners identify problems and create solutions.

By Lindsey Coulter

June 10, 2019

Three months ago, 14 employees representing 11 campus departments embarked on an “excellence” adventure: the inaugural Process Improvement Operational Excellence (OpEx) Training Institute developed by Sarah Buller, process-improvement specialist, and Jim Murphy, professor, Accounting.

On Wednesday, celebrate those motivated Roadrunners and learn how they are applying process-improvement tools to increase efficiency and improve workplace satisfaction.

CAVEA and JSSB 420

Refreshments at 9:30 a.m.

Presentation from 10 a.m.-noon

No RSVP necessary

Attendees will learn how participants applied components of process-improvement culture and Lean thinking to complete a process-improvement project. Presenters will also discuss problem-solving tools, team-building, group dynamics, facilitation techniques, change management and more. For details, contact Buller.

OpEx participants include:

Joanne Ammidown, budget/financial analyst, Office of Budget

John Bosick, office manager, University Advancement

Kate Burns, advisor, Management

Jonathan Colón, assistant to the registrar and special-projects manager, Registrar

Meagan Hodge Sagaser, budget and office manager, Strategy, Marketing and Communications

Matt Hooley, senior associate registrar, Curriculum and Systems

Haley Kline, initiatives manager, Office of Financial Aid

Jill Lange, academic-department coordinator, Journalism and Technical Communication

Amy Middleton, director, Social Work Student Services, Administration and Finance

Melissa Miller, records and registration coordinator, Registrar

Thomas Ragland, associate director for student conduct, Dean of Students

Amanda Ryder, associate director of Admissions – High School Outreach, Admissions

Kendra Stansbury, associate registrar of records and registration, Registrar

Emalie Whan-Traylor, special projects and office manager/assistant to the AVP, Dean of Students